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Customer support survey template
Rate a support conversation right after it ends.
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This is how respondents will see it. You can try every question.
Welcome text
We would like to know how we did in your last conversation with our team.
1.How would you rate the help you received? *
Very badExcellent
2.Was your issue solved? *
3.How did you contact us?
4.How fast did we respond?
Very slowVery fast