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Why customers leave survey template

Ask customers who cancel why they left.

Use this template

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This is how respondents will see it. You can try every question.

Welcome text

We are sorry to see you go. Your answer helps us improve for others.

1.What is the main reason you are leaving? *

2.How would you rate your overall experience with us?

Very badExcellent

3.Would you come back in the future?

4.What could we have done to keep you?

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