How often should I run these surveys?

Usually at the end of each course, module or term. For parents, once or twice a year is often enough.

Can underage students answer?

Yes, with simple questions and without asking for personal data. Make the survey anonymous and follow your institution’s rules for surveying minors.

Does it work for a language academy or a training center?

Yes. Questions about the course, the teacher, the materials and the organization apply the same way to language classes, workshops or training sessions.

Are there ready-made templates?

Yes. SurvIQ has templates for course feedback, teacher evaluation and parent satisfaction, and you can start with the free plan.

All industries

Surveys for schools, academies and training centers

In a school, a language academy or a training center there are several voices to listen to: students, parents and the teachers themselves. A short survey helps you see how classes are going, how clear communication is and which course needs adjusting. Each person answers from their phone, without creating an account, and you see the results in real-time charts.

What to measure

Class quality

Whether the content is clear, useful and moves at the right pace for the group.

Teaching

How the teacher explains, whether they answer questions and treat students with respect.

Parent satisfaction

What families think of the teaching, how they are treated and communication with the school.

Communication

Whether students and parents get schedules, grades and activities on time.

Facilities and resources

Classrooms, materials, the online platform and how clean the spaces are.

Teaching staff climate

How teachers feel about their work and what support they need.

Example questions

1.How satisfied are you with this course?
2.The teacher explains topics clearly.
3.The pace of the classes is right for me.
4.The course materials help me learn.
5.How well do we keep you informed about schedules, grades and activities?
6.How likely are you to recommend our school or academy to another family?
7.What do you like most about the classes?
8.What would you change for the next term?

More questions: Training evaluation More questions: Employee engagement

How to get responses

A QR code shown on screen or printed in the classroom at the end of the class or course.
The link in the parents’ WhatsApp group or in the academy’s message.
An email to families or students at the end of each term.
A QR code when grades are handed out or at parent meetings.
The link on the platform or virtual classroom for online courses.

Templates to start with

Course feedbackWhat students think of the content, pace and materials.See template Teacher evaluationStudents rate their teacher’s classes.See template Parent satisfactionFamilies rate the school and communication.See template Training evaluationRate a workshop or course for your team.See template

Free tools

Likert scale score rangesTurn scores into levels (low, medium, high) with ranges ready for your thesis.Cronbach’s alpha calculatorCheck your questionnaire’s reliability with your pilot test data.Importance-satisfaction matrixFind out what to improve first based on what matters most to your customers.Response rate calculatorWhat share of people answered your survey and how many dropped out halfway.Survey QR code generatorTurn your survey link into a QR code to print or put on screen.

Tips

Use separate surveys for students, parents and teachers. Each group sees different things.
Use the same scale every term so you can compare a course or a teacher over time.
Make the survey anonymous, without name or email, so students and teachers answer honestly.
Ask people to answer in class with a QR code. The response rate is usually higher than by email.
Schedule the survey to close automatically on a date, for example at the end of the term.
Tell students and families what you will change based on their answers.

Frequently asked questions

How often should I run these surveys?: Usually at the end of each course, module or term. For parents, once or twice a year is often enough.
Can underage students answer?: Yes, with simple questions and without asking for personal data. Make the survey anonymous and follow your institution’s rules for surveying minors.
Does it work for a language academy or a training center?: Yes. Questions about the course, the teacher, the materials and the organization apply the same way to language classes, workshops or training sessions.
Are there ready-made templates?: Yes. SurvIQ has templates for course feedback, teacher evaluation and parent satisfaction, and you can start with the free plan.

Create your survey for free

Start from a template or from scratch, share it with a link, WhatsApp or a QR code and see the results in real time. The Free plan is free forever.

Create a free survey

Other industries

RestaurantsSurveys for restaurants, cafés and bars: food, service, atmosphere and wait times.Retail storesSurveys to find out what your customers think about shopping, service, products, delivery and prices.Hotels and lodgingSurveys to find out what your guests think about check-in, the room, cleanliness and breakfast.GymsSurveys for gyms and studios: member satisfaction, classes, trainers, facilities and cancellations.